Sign-in help

Sense accounts use an email and password. Most sign-in trouble comes down to a couple of things.

• Use the right email. Sign in with the exact address you created your account with - the one that holds your family's data.
• Reset a forgotten password. Tap Forgot password? on the login screen to get a reset link by email. Check spam if it doesn't arrive in a minute.
• Verify your email. New accounts confirm their email once - if you're stuck on a verification step, open the link in the email Sense sent you.

Still locked out? Email us from the address on your account and we'll help you back in.